Security Auto Attendant
Connect customers right away! Automatic greetings along with fast and efficient call routing based on your business workflows & hours.
VoIP Phone Solutions
Ranging from a one-phone office to a full call center, PlanX has you covered.
VOIP business phone systems play a crucial role in your business. If your customers can’t reach you, it’s likely they will shop somewhere else. Improper phone routing or phone malfunction disrupts your flow of business. PlanX works with your business to define and design the best call flow and features to fit your needs and goals.
HUNT GROUPS
Ensure customers reach your team quickly and efficiently. Route incoming calls to specific teams who share responsibility for answering them.
Call Forwarding and Routing
Flexible options for forwarding calls to mobile devices, home phones, or other extensions.
Voicemail to Email
Voicemail messages can be transcribed and sent via email for convenience.
Call Analytics and Reporting
Detailed reports and analytics on phone call metrics, helping businesses make data driven business decisions and implement strategies.
Presence
Real-time working status of your team such as Available, Unavailable, Busy, and more.
SMS Messaging
Let customers communicate with your business through texting. Enable your business phone number for SMS/MMS capabilities.
Contact Us
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